As many of you might be aware (at least you would be, if you are fans of our Facebook page!) we have had issues with Telstra Mobile Internet Packages for the last 7 or so months…..actually its been since the beginning of February so actually its been nine months…gosh time flys when you are having fun 🙂
Telstra Mobile Internet Device Number One
When we first moved from Glasshouse mountains to Bundaberg we had no internet….nothing. Not one little bar – it sure was a shock because I am so used to having internet where ever we have lived! But because of our location – we were not in a “Hot Spot” – we were left with no service…our new Telstra Mobile Internet wouldn’t work 🙂
This little device broke – so we brought another one…it broke too 🙂
We had purchased a “Telstra Elite Pre-Paid Mobile Broadband” but it wouldn’t work without an aerial. So yes – we were back to Telstra shop and we brought a HUGE aerial that had to be put on the roof of the bus.
Telstra Elite Pre-Paid Mobile Broadband
Within no time the device broke…..here is part one of our Telstra Mobile Internet issues…
So we brought another device. This didn’t last either – the saga of Telstra Mobile Internet connections continues!
Telstra Mobile Internet Device Number Two
Telstra Elite Pre-Paid Mobile WI-FI….love this device but can’t use it on a fixed plan !
After having two of the Telstra Elite Pre-Paid Mobile Broadband Devices (and having them both break) we were back to square one…no Internet Connections! So we went back to the Telstra Shop in Bundaberg and purchased the Telstra Elite Pre-paid Mobile WI-FI. Which did not need the huge aerial that is sitting up on the roof!!
But it was good because we could have two computers plugged into the device, and it did not need to be attached to our computer. It was not on a fixed plan, so we had a 12GB card and 5GB card for our month of Internet usage.
See what happened when I forgot to switch over the GB Cards…….
Back To The Telstra Shop!
After going over our 12GB and 5GB and having the huge bill (which I shared how much it was in the video above) we had to speak to Telstra. They went behind the scenes for three hours to fix the problem and to see what plans would work for my blogging (I have many blogs, and I need my business to keep going!) After they got back to me, they sent an email of what I needed. I just had to find time to get to the Telstra shop to organise another device 🙂
Bigpond Ultimate Mobile Broadband WI-FI
Spending More Money With Telstra
David was really cross when we got to the Telstra store – only because it was revealed that our two Telstra Internet Connection Devices were no good…and that we needed to spend more money! It was discovered that we needed to move on over to “Bigpond Ultimate Mobile Broadband WI-FI” which now allows us to have 15GB with the one device. To make up the extra GB we had to also get another fixed plan with a “Bigpond USB 4G” device which has 8GB.
The other device we had to buy “Bigpond USB 4G”
Here is what we ended up with….
Now if we go over with either device, all that will happen is our internet connection will be slowed down! I like the sound of that…but I still have a question for Telstra – why do us Mobile Homes ie “Motorhomes” or “Caravans” or “RV’s” have no discounts just because we don’t have a fixed house phone? Even if we do have mobile phones with Telstra, why do we have to pay so much for our Internet Connections?
After I spoke with the guy from Telstra, and had our plans sorted, I strongly suggested that there should be a plan for us bloggers – that way we can still travel, share our journey, and still afford the internet. It’s not as if we have a choice….as the other companies do not have the coverage like Telstra does have 🙂
Our Telstra Mobile Internet is now sorted….wonder if Telstra will take on board what I think about having a plan for us travellers?
Do you know that last month we had over 17,500 visitors to New Life on the Road – I wonder how many amazing readers we are going to have for the month of November? If you are one of our loyal readers – Thank you so very much…please leave your comments below, and lets connect so I can say thanks 🙂
Do You Need Telstra Internet Mobile Connection’s While You Travel?
PS – I have spoken about Telstra Internet Connection Before..you can read more about Telstra Mobile Broadband!
Here is another travelling family from Australia who also talks about Internet Connection issues!